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Office Admin Training

Assessment & Instant Result | Tutor Support | 24/7 Course Access for 1 Year


Janets

Summary

Price
£12 inc VAT
Study method
Online
Duration
7 hours · Self-paced
Access to content
1 year
Qualification
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

38 students purchased this course

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Overview

Follow your dreams by enrolling on the course today and develop the experience, skills and knowledge you need to enhance your professional development. Office Admin Diploma will help you arm yourself with the qualities you need to work towards your dream job.

Study this training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. This course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.

This course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study this course through a mixture of instructional video lessons and online study materials.

Receive online tutor support as you study this course, to ensure you are supported every step of the way. Get a free e-certificate as proof of your course completion.

Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with this course. This course is designed by industry experts and is tailored to help you learn new skills with ease.

This course is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete this course when it suits you. Access this course modules from any internet-enabled device, including computers, tablets, and smartphones.

This course is designed to increase your employability and equip you with everything you need to be a success. Enrol on this course Diploma now and start learning instantly!

What You Get Out Of Studying Office Admin Diploma With Janets

  • Free PDF certificate upon successful completion of this course
  • Full one-year access to this Diploma Course materials
  • Instant assessment results with this course
  • No hidden fees with this course
  • Full tutor support available from Monday to Friday with this course
  • Study this course at your own pace
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Gain a complete understanding of this course
  • Accessible, informative modules taught by expert instructors
  • Get 24/7 help or advice from our email and live chat teams with this course
  • Study this course in your own time through your computer, tablet or mobile device
  • Improve your chance of gaining professional skills and better earning potential by completing this Diploma

Course media

Description

Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full Tutor Support on Weekdays

Course Design

The Office Admin Diploma training course is delivered through Janets’ online learning platform. Access this course content from any internet-enabled device whenever or wherever you want to. This course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

********** Course Modules***********

**Office Admin Diploma**

Module 1: Introduction to Office Administration

  • What does an Office Administrator Do?
  • Requirements for Becoming a Successful Office Administrator
    • Education
    • Training
    • Certificate
    • Curriculum Vitae and Covering Letter
    • Interviews
  • The Essential Skills for an Office Administrator
  • How to Become an Office Administrator
  • Key Challenges of an Office Administrator
  • Summary

Module 2: Skills of an Effective Administrator

  • Introduction
  • The ‘Three Skills Approach’
  • Tips on How to Develop These Skills
  • Summary

Module 3: Business Writing Skills

  • Structures of Business Documents
  • Structures of Other Official Documents
  • Editing and Proofreading
  • Summary

Module 4: Microsoft Office Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Outlook
  • Microsoft Access
  • Summary

Module 5: Business Telephone Skills

  • Telephone Etiquette
  • Telephone Skills
    • Taking & Transferring Calls
    • Taking Messages
    • Screening Calls
    • Protecting Employer
  • Telephone Courtesy Tips
  • Domestic and International Calls
  • Voice-Mail Courtesy
  • Summary

Module 6: Diary Management and Note taking

  • Introduction to Diary Management
  • Different Types of Diary Management
  • How to Work on the Diary
  • Importance of Updated Diary System
  • Summary

Module 7: Time Management

  • Introduction to Time Management
  • Overcoming Procrastination
  • Managing Deadlines
  • Multitasking
  • Summary

Module 8:Organisational Skills

  • Organising Daily Work
  • Organising Workplace
  • Organising Resources
  • Organising Tools
  • Cultivating Organisational Habits
  • Summary

Module 9: Communication Skills

  • Effective Listening Skills
  • Non-Verbal Communication
  • Communication Strategies
  • Summary

Module 10: Customer Service

  • Introduction To Customer Service
  • The Power of Positive Thinking in Customer Service
  • Types of Difficult Customers and How to Help them
  • How to Deal with Difficult Customers
  • Summary

Module 11: Record Keeping and Filing Systems

Module 12: Mail Services and Shipping

Module 13: Travel Arrangements

Module 14: Organising Meeting and Conferences

Module 15: Invoicing/Petty Cash

Module 16:Business Etiquette

Method of Assessment

To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass this course.

Certification

All students who successfully complete the Office Admin Diploma course can instantly download their free e-certificate. You can also purchase a hard copy of this course certificate, which will be delivered by post for £9.99.

Who is this course for?

The Office Admin Diploma is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain acertificate of achievement to prove your newly-acquired knowledge.

Requirements

The Office Admin Diploma is open to all students and has no formal entry requirements. To study this course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Career path

The Office Admin Diploma is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete this course and gain an highly valuable skill that will help you excel in finding your ideal job.

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.